Provision of Advice, Assistance or Information

Records relating to requests received and provision of advice, technical assistance and information (including agency-initiated communications) concerning the agency, its core business, programs and services, where not covered by a more specific records series. Includes, but is not limited to: Internal and external correspondence/communications (regardless of format) relating to the request/agency-initiated advice, assistance or information. Excludes records covered by: Public Disclosure/Records Requests; Requests for Basic/Routine Agency Information.